Replies: 1
Hello Team and thank you for your support,
I am using the free version of your plugin and have created a form that has accumulated around 30,000 entries. Today, I encountered an issue where I couldn’t export the form data. After a few minutes (2 min), I receive a 500 error.
I am using a dedicated server and do not have any resource limitations. I’m aware that for downloading large files, specific configurations need to be applied to the server, php.ini, and wp-config.php files. I have made the necessary adjustments, but unfortunately, the issue persists.
here are some of the server specs:
CPU Details: 32 Core (2197 MHz)
RAM: 32GB
PHP version: 7.4.28
Here are the configurations I have applied:
php.ini Config:
max_execution_time = 1200
max_input_time = 600
max_input_vars = 3000
memory_limit = 6144M
wp-config.php Config:
define( ‘WP_MEMORY_LIMIT’, ‘3072M’ );
Could you please help me troubleshoot this issue and suggest what I can do to resolve it?
BR